Privacy Policy
Last updated: June 30, 2022
We want to thank you for visiting our website and expressing interest in our company and the services we can offer you. We're serious about your personal integrity. You should feel safe when you share your personal data with us. For this reason, we have established this policy. It's based on the current data protection laws and clarifies how we work to protect your rights and your integrity.
The purpose of this policy is for you, as a visitor to our website, and user of our services, to gain insight into how we process your personal data, what we use it for, who and under which circumstances we may share it with other parties as well as how you can take advantage of your rights.
What is personal data?
Personal data is information about a natural person that makes a person's identity known or identifiable. Examples of information considered to be personal data may be a person's name, address, email address, telephone number or IP-address. Information which cannot be connected to a natural person is not deemed personal data.
Why do we need your personal data?
For the most part we need your personal data to fulfill our obligations to you. Our main objective is to never process more personal data than is necessary for the purpose, and we strive to always use the least integrity intrusive information possible.
We need your personal data to be able to provide you with good service when you use our various services.
When do we collect your personal data?
When you contact us via telephone, email or use our online contact form we store the data you communicate to be able to answer your inquiries. This may include your name, email-address, telephone number and any other personal data you freely decide to share with us. We will retain this data as long as it is necessary for the purpose of your inquiry and delete it when it's no longer needed if we are not obligated to retain it by law.
You have the right to, at any time, recall your consent. We will then no longer process your personal data or collect new unless it is needed to fulfill our obligations according to a contract or the law.
Third party analytics and tracking
We use Google Analytics to help analyze how you use our website. While our use of Google Analytics always is steered towards the use of anonymized data it's important for you to be aware of that much of the information we process is considered personal data under the current data protection laws. Below you can read more details about the information we collect, how we use this information but also how you, as a visitor of our website, may disable our collection of your data.
Google Analytics
The tracking information allows us to better understand the kind of people who come to our website and what content they're reading. This allows us to make better decisions about design and writing. Occasionally, we will compile statistics on the number of visitors, number of page views, most visited pages and referral websites. No personally identifying data is included in this type of reporting.
All of our activity falls within the bounds of the Google Analytics Terms of Service.
You may opt out of Google's advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Cookies
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
If you do not wish to receive cookies or want to be notified of when they are placed, you may set your web browser to do so if your browser so permits. Please note that if cookies are turned off, you may not be able to view certain parts of the website that may enhance your visit and you may be unable to use some or all of the functionality of the website and services.
You will find more information about cookies, how to tell which cookies are being stored, and how to manage or delete them under www.allaboutcookies.org.
We use Cookiebot to identify cookies and let you decide which cookies may be stored on your devices.
Read more about cookies in our Cookie Policy.
What information do we give you?
When we collect your personal data for the first time we will inform you of how the information was obtained, what we aim to use it for, what rights you have in regards to the data protection laws and how you can uphold those rights. You will also be informed about who is responsible for the personal data processing (the "Controller") and how you contact them if you have questions or need to make inquiries in relation to your personal data and/or rights.
Use of your personal data
The company may use personal data for the following purposes:
To provide and maintain our services.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the services you have purchased or of any other contract with us through the service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications, related to the functionalities to the contracted services, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other services which we offer that are similar to those that you have already purchased or enquired.
To manage your requests: To attend and manage your requests to us.
We may share your personal information in the following situations:
With service providers: We may share your personal information with other service providers if it should be required to fulfill our agreement with you. However, this is only done with your consent.
With business partners: We may share your information with our business partners to offer you certain services. However, this is only done with your consent.
With your consent: We may disclose your personal information for any other purpose with your consent.
Retention of your personal data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
How do we protect your personal data?
We have routines and work practices to ensure that your personal data is processed in a safe manner. Our starting point is that only employees and people within the company that need access to your personal data to perform their work tasks should be granted access to them.
We do not transfer your personal data to other parties for other purposes than expressively stated in this policy.
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
When do we share your personal data?
Business transactions
If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the company
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Our starting point is to not share your personal data with any third party if you have not given your consent or unless it's necessary to fulfill our obligations towards you in the performance of a contract or required by law.
In cases where we do share your personal data with a third party we have put in place special agreements to ensure that your personal data is processed in a safe manner in regards to your rights for privacy.
Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Children's privacy
Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If We become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent's consent before we collect and use that information.
Links to other websites
Our site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your rights
Under the EU General Data Protection Regulation, you have the following rights towards us in regards to your personal data for which we act as the Controller:
- Right to information (Art. 15 EU GDPR)
- Right to correction or deletion (Articles 16 and 17 EU GDPR)
- Right to restriction of processing (Art. 18 EU GDPR)
- Right to data portability (Art. 20 EU GDPR)
- Right to object to the processing (Art. 21 EU GDPR)
Contact information
You may assert your rights and raise your concerns or complaints about the handling of your personal data by contacting us;
- by email: olashomes@outlook.com,
- by visiting this page on our website: https://www.olashomeservices.com/en/contact,
- by phone: +46 704 674 6 44, and/or
- by postal mail:
Ola Magnusson
Higuericas Costa
Calle Veleta 21
03191 Torre de la Horadada,
Pilar de la Horadada
Alicante, Valencia, España
Special note on rights to information and data portability
If you would like to assert your right to information and data portability we require the request to be submitted in writing, signed by you and sent to the above-mentioned postal mail address.
We appreciate if you also specify what categories of information you want to receive information about. If we for some reason cannot supply you with the information you've requested we will respond with our motivation for not being able to comply.
Please note that we only can release information that we can ascertain belongs to you and that this information always is sent by recommended mail to your registered address. You will be required to identify yourself to collect the letter.